1. Information We Collect
We may collect information you provide directly, including your name, phone number, email address, referral code, appointment request details, rental preferences, communications with us, and information needed to evaluate rental eligibility.
Depending on the rental request and required screening, we or our service providers may collect identity, verification, and fraud-prevention information such as date of birth, address, driver's license or government identification information, document images, selfie or liveness images, verification status, transaction identifiers, device and browser information, phone number, and other information needed to confirm identity, reduce fraud, protect vehicles, and comply with applicable requirements.
2. How We Use Information
We use information to respond to inquiries, manage referral-based appointment requests, review rental eligibility, verify identity, prevent fraud or misuse, protect customers and vehicles, provide customer support, improve our website and services, maintain business records, and comply with legal, insurance, security, and operational obligations.
3. Identity Verification and Screening Providers
Ebony GG Rentalz may use trusted third-party identity verification, screening, fraud-prevention, payment, security, and compliance service providers. These providers may process identity documents, contact information, verification results, device and browser information, risk signals, transaction references, and related data to help confirm identity, reduce fraud, protect vehicles, review rental eligibility, and support business operations.
Some verification steps may require document capture, selfie or liveness checks, database checks, phone verification, or similar screening methods where permitted by law and required for the requested service.
4. Sharing of Information
We may share information with verification and fraud-prevention providers, payment processors, hosting and technology providers, communications providers, insurance or claims-related providers, professional advisors, law enforcement or regulatory authorities when required, and other service providers that help us operate the business.
5. Cookies, Analytics, and Website Data
Our website may collect standard technical information such as IP address, browser type, device type, pages viewed, referral source, and approximate location derived from technical data.
6. Data Retention
We retain information for as long as needed to provide services, process requests, meet security, insurance, legal, tax, accounting, dispute-resolution, and business record obligations, and maintain fraud-prevention records.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices and Rights
You may contact us to request access, correction, deletion, or review of personal information where applicable law provides those rights. Some information may need to be retained for legal, security, fraud-prevention, insurance, or transaction-record reasons.
9. Contact Us
Ebony GG Rentalz
608 scenic loop
Marshall TX 75672
(870) 330-1005